Besides, the retailer has always played a pioneering role when it comes to the interior design of its shops. As the CEO Joachim Ziegler points out, “Today, there are different needs, so we have redesigned and developed our four shops according to completely modern criteria”, the latest achievement being the three-floor boutique in Zurich on the famous Bahnhofstrasse. “We want to be closer to our clients and above all the watch collectors. Thanks to this modern concept (the watchmaking workshop, the advisory and sales area and the Espace Connaisseur on one floor each), customers must feel at home with us and be well advised without feeling obliged to buy. They must be able to take their time, and we need to offer them conditions enabling them to decide for a watch or a piece of jewellery. And even once this decision is taken, we are there for our clients by offering them the best possible service in our workshops”.
The Espace Connaisseur on the first floor of Les Ambassadeurs in Zurich is both intimate and spacious, entirely modular thanks to panels and bookshelves mounted on rails. This clearly masculine room was designed for watch collectors and enthusiasts interested in rare items, visible but stored in a high security wall safe. This high-tech and comfortable space extends into a larger, more brightly-lit room in which themed evenings are organized and hosted by experts. A bar, a cloakroom and an impressive exhibition space with windows, screen and light wall complete the first floor leading to watchmaking heaven. Among 20 other brands, Urwerk and its futuristic watches that explore new ways of displaying time are entirely at home in such a setting.
the Café “Les Ambassadeurs” was a famous bistro in Geneva among diplomatic circles in the 1950s and 60s
With the completion of the avant-garde refurbishment of all four branches, Les Ambassadeurs celebrates its jubilee year in 2014 with a modern, refined new look. For the boutiques’ new design, Lucerne-based architect Albert Bollinger has used only natural wood, natural stone and fabrics selected from contemporary colour compositions
The three floors of the boutique are clearly focused on total client service, from repairs on the lower ground floor through the ground floor sales area to events for collectors and enthusiasts held in specially dedicated “Espace Connaisseur” rooms on the first floor.