The network of Les Ambassadeurs boutiques has been entirely renovated in due style throughout Switzerland, from Geneva through Lugano and St. Moritz to Zurich. Their cutting-edge architecture enables the clientele to discover their products in a high-quality atmosphere spread between exhibition and sales areas on the ground floor, the Espace Connaisseur on the upper floor, and After-Sales Service on the lower floor
The three floors of the boutique are clearly focused on total client service, from repairs on the lower ground floor through the ground floor sales area to events for collectors and enthusiasts held in specially dedicated “Espace Connaisseur” rooms on the first floor
After-sales sevice
A mechanical watch needs to properly maintained and Les Ambassadeurs After-Sales Service is one of its strong points. On the lower floor of each boutique, the in-house specialists take care of watches requiring repairs. The literal transparency of the workshops enables Les Ambassadeurs clients to get an idea of the maintenance required by a watch. In this respect, the watchmakers’ professional, specialised advice is a key value amongst the after-sales services offered.
Espace connaisseur
In addition to its exceptional portfolio consisting of watches by major brands, Les Ambassadeurs also offers exclusive access to models belonging to limited series as well as unique collector’s items, which can only be viewed at the Espace Connaisseur. This is an area specifically reserved for fine watchmaking connoisseurs and avid collectors of rare watches. This VIP lounge features comfortable sofas, precious wooden flooring and high-tech equipment. Visitors are welcomed in a gentle, relaxing atmosphere, providing them with an opportunity to examine specialized works in peace. Exclusive private evening events are organized on a regular basis in the Espace Connaisseur, naturally targeting connoisseurs and enthusiasts in order to facilitate exchanges with experts on selected fine watchmaking themes.
Urwerk and its futuristic watches that explore new ways of displaying time are entirely at home in such a setting among 30 other exclusive watch and jewelry brands and some accessory brands.